Manuel is available for hire
Hire ManuelManuel Jose D. de Jesus
Verified Expert in Project Management
Project Manager
Location
Bellevue, WA, United States
Toptal Member Since
June 21, 2018
Manuel是一位经过验证的技术项目经理和Scrum Master，在瀑布(PMI)和敏捷方法方面有着丰富的经验，曾在技术和咨询行业工作. Manuel spent two years as a Microsoft Official Curriculum trainer, five years as a Developer and Lead/Architect before moving into Project Management. 在过去的八年里，他一直在一家最大的软件公司担任TPM/Scrum主管.
Project Management Professional (PMP)ITWebTechnical Business AnalysisSoftware DevelopmentAgile CoachingEnterprise CoachingScrum MasterPSM-1PMBOKAgile Project ManagementKanbanAgileAgile LeadershipScrumDigital Delivery ManagementEnterprise Project ManagementRequirements AnalysisSalesforceAsanaAgile Program ManagementDigital Transformation Project ManagementHead of Digital TransformationLeanStartup Project Management
Project Highlights
Supply Chain Integration Platform (Microsoft)
在微软内部建立并领导了一个卓越的供应链集成IT中心. Mitigated $2 billion SOX risk.
Vanguard Anti-Piracy Platform (Microsoft)
将先锋反盗版平台从基于规则的平台迁移到机器学习引擎.
Newton CRM Implementations (Sykes)
为一家业务流程外包公司管理内部开发的Newton CRM软件的几个主要版本
Expertise
Work Experience
Senior Program Manager (Contract)
2018 - PRESENT
Microsoft
- Managed World Wide Industry issue log. 分析和整合来自六个WW行业团队的需求，以开发企业产品待办事项列表，推动Azure的上市路线图, Office 365, and Dynamics 365. Each item covering at least $10 million in customer impact. Industries covered are government, healthcare, financial services, education, retail, and manufacturing.
- 与行业总经理一起创建和管理一个流程，以对问题进行排序，并开发一个业务案例，供管理层使用. These issues are then tied to Microsoft sales pipeline data.
- Tracked progress from each product team. 将信息整合到每月的表格中，并开发一个仪表板，供微软高级领导层(微软首席执行官和产品执行副总裁)审查。.
Senior Technical Program Manager/SCRUM Master (Contract)
2010 - 2018
Microsoft
- 曾在微软担任技术项目经理/Scrum主管.
- Led up to five teams of 20 engineers, SAP consultants, test, and UX designers.
- 与高层领导合作开发并运营卓越供应链中心. 设计并驱动程序治理过程、项目度量和监视指示板.
- Liaised with business program managers, external partners, 和其他项目经理在Scrum of Scrum中讨论产品路线图, release planning, requirements/stories, and project execution.
- Collaborated with release management, DevOps, IT-OPS, and support teams to plan and execute deployment and post-release support.
- Managed projects using Agile/Scrum and Waterfall methodologies as needed.
- Worked on domains including big data, machine learning, artificial intelligence, supply chain integration, and asset management.
- 与各种内部和外部审计员协调，确保遵守SOX, compliance with international privacy laws, and internal security standards.
Technical Project Manager/Scrum Master
2008 - 2010
Minecode, LLC
- 在一个由6-10名本地和远程开发人员和UX设计师组成的团队中担任Scrum Master，为SharePoint咨询实践服务.
- Drove pre-project consulting, RFP responses, and project proposals. Supported account managers in client meetings to capture new business.
- Oversaw scope, timelines and budget forecasts, as well as delivering status updates and addressing risks and requirement changes.
- Successful projects included a Employee Information Self Service portal for Merck & Co, a public facing website and document management system for PeaceHealth, and a custom Multimedia Asset Management platform for Intel.
Regional Manager, Software Development and CRM Implementations
2002 - 2008
Sykes Enterprises
- 管理一个由项目经理组成的30人的跨国软件工程部门, business analysts, software engineers, database administrators, testers, and customer support staff. Worked with up to six concurrent projects. Typical deployments were for 10,000 end users.
- 与高级管理层和公司副总裁合作，实施并领导区域项目导入流程. 与执行团队就软件需求的构建、购买或外包决策进行合作.
- Successfully implemented software for a Lawson Financial System roll-out, SAP HR module roll-out, Time and Attendance and workforce management system, 为艾默生及其子公司开发的Newton/Connector SAAS CRM实现, and a self-service IT support portal for Proctor and Gamble.
- 建立和更新软件架构和软件开发生命周期指南.
- Mentored and coached junior software engineers and project managers. 负责亚太地区部门的职业发展计划和培训路线图.
Technical Consultant/Team Lead
2000 - 2002
MISNet Inc.
- 领导一个由软件开发人员和IT顾问组成的团队，为驻韩国的美国陆军开发和部署预算跟踪和报告仪表板.
- 在公司网站的多个版本中管理UX设计师和软件工程师团队.
- Served as the Microsoft Official Curriculum Trainer for FrontPage, IIS, SQL, and web development courses.
Pre-Sales Consultant
1999 - 1999
ESI Inc
- 在与客户的销售会议上，协助销售人员和客户经理起草提案并提供技术支持.
- 开发了一个基于验证概念窗口的前端，简化了AS/400应用程序接口. Proof of concept was critical in closing $300,000 in sales.
Project History
Supply Chain Integration Platform (Microsoft)
在微软内部建立并领导了一个卓越的供应链集成IT中心. Mitigated $2 billion SOX risk.
Led the product roadmap, ERP rollout, custom software development, and customer support of the Supply Chain
整合平台计划，每年有7位数的“新功能”和“故障修复”预算. Drove end to
微软云基础设施和运营供应链集成的终端软件交付生命周期
engineering team.
功能包括从需求生成开始对数据中心硬件进行端到端跟踪, order creation, order confirmation by supplier, shipment date, delivery tracking, received date, deployment, and asset transfers/retirement.
MCIO供应链平台涉及价值超过10亿美元的数据中心硬件采购交易
yearly in over 50 countries.
将50个国家数据中心硬件采购的数据中心入职流程从1个季度减少到48小时.
有效地管理涉及多个由SAP组成的企业平台的新辅助工具的部署,
MS Market, BizTalk, MS Dynamics, and several others.
Led business engagement with IT-OPS and Dev-Ops teams
in establishing and meeting service level agreements.
整合平台计划，每年有7位数的“新功能”和“故障修复”预算. Drove end to
微软云基础设施和运营供应链集成的终端软件交付生命周期
engineering team.
功能包括从需求生成开始对数据中心硬件进行端到端跟踪, order creation, order confirmation by supplier, shipment date, delivery tracking, received date, deployment, and asset transfers/retirement.
MCIO供应链平台涉及价值超过10亿美元的数据中心硬件采购交易
yearly in over 50 countries.
将50个国家数据中心硬件采购的数据中心入职流程从1个季度减少到48小时.
有效地管理涉及多个由SAP组成的企业平台的新辅助工具的部署,
MS Market, BizTalk, MS Dynamics, and several others.
Led business engagement with IT-OPS and Dev-Ops teams
in establishing and meeting service level agreements.
Project Apollo (Microsoft)
利用Microsoft Cloud VIsion构建了一个集成的软硬件原型, Chat, and Cortana AI technologies.
领导一个利用计算机视觉新开发产品的客户参与项目, voice recognition, chat/instant messaging, and ambient AI. 寻找并与业务合作伙伴参与技术预览计划. Provided onsite and remote training, gathered application feedback, provided customer support, and organized promotional events.
Managed product roadmap. 开发概念原型验证，并与技术预览参与者一起部署. 设计并实施项目后勤、指标文件、进度和流程
Served as TPM/scrum master for two teams of seven engineers, UX designers, testers, and AI researchers.
Leveraged, C#, SQL, and Power BI skills to perform data analysis, develop a proof of concept features, and track product telemetry metrics. 维护微软内部狗粮团队和五个技术预览合作伙伴的产品仪表板
Perform market analysis and business model validation.
Managed product roadmap. 开发概念原型验证，并与技术预览参与者一起部署. 设计并实施项目后勤、指标文件、进度和流程
Served as TPM/scrum master for two teams of seven engineers, UX designers, testers, and AI researchers.
Leveraged, C#, SQL, and Power BI skills to perform data analysis, develop a proof of concept features, and track product telemetry metrics. 维护微软内部狗粮团队和五个技术预览合作伙伴的产品仪表板
Perform market analysis and business model validation.
Vanguard Anti-Piracy Platform (Microsoft)
将先锋反盗版平台从基于规则的平台迁移到机器学习引擎.
Scrum管理员/敏捷过程教练——为两个由工程师组成的DevOps团队实施Scrum过程, testers, and analysts.
Established daily standups, Kanban boards, backlog grooming, work item breakouts/sizing, Sprint Burn-Down/Burn-up, and other agile practices. Served as Sharepoint and VSTF administrator.
反盗版服务保护了200tb的客户和产品数据. Business partners
included Windows 10, Office, Office 365, and Azure product lines.
Managed the anti-piracy dashboard customer support process. Understand issues for routing with proper DevOps
engineers and follow items to resolution.
Established daily standups, Kanban boards, backlog grooming, work item breakouts/sizing, Sprint Burn-Down/Burn-up, and other agile practices. Served as Sharepoint and VSTF administrator.
反盗版服务保护了200tb的客户和产品数据. Business partners
included Windows 10, Office, Office 365, and Azure product lines.
Managed the anti-piracy dashboard customer support process. Understand issues for routing with proper DevOps
engineers and follow items to resolution.
Newton CRM Implementations (Sykes)
为一家业务流程外包公司管理内部开发的Newton CRM软件的几个主要版本
Managed a team of ten developers, testers, 并为赛克斯的呼叫中心客户提供内部CRM工具的多个版本的支持.
CRM handled both inbound and outbound services. Modules included, issue and ticket tracking, product support knowledge base, warranty information, replacement ordering and tracking, inbound call integration, and sales support.
Migrated from a VB6 to a .Net web-based solution to support faster releases.
CRM handled both inbound and outbound services. Modules included, issue and ticket tracking, product support knowledge base, warranty information, replacement ordering and tracking, inbound call integration, and sales support.
Migrated from a VB6 to a .Net web-based solution to support faster releases.
Education
1995 - 1999
Bachelor of Arts Degree in Organizational Communications
University of the Philippines Manila - Manila, Philippines
Certifications
MAY 2020 - MAY 2022
Certified Scrum Master
Scrum Alliance
APRIL 2018 - PRESENT
Professional Scrum Master Level I (PSM I)
Scrum.org
Skills
Tools
PostgreSQL, Azure DevOps Services, SQL, Microsoft Power BI, Visual Studio Online (VSO), Asana, Salesforce, Jira, Slack, Microsoft Dynamics 365 for Finance and Operations
Industry Expertise
Technology, Software, Consumer Products
Paradigms
敏捷项目管理，Scrum, PMBOK，看板，精益项目管理，敏捷，敏捷领导
Platforms
Azure, SharePoint, Amazon Web Services (AWS), Windows
Other
PSM-1, Client Management, Technical Requirements, Communication, Mentorship & Coaching, Technology Consulting, Consulting, Databases, Scrum Master, Technical Analysis, Digital, Agile Coaching, Virtual Work, Freelancing, Agile Program Management, Project Management Professional (PMP), IT, Remote Work, Web, Business Analysis, Enterprise Coaching, Technical Business Analysis, Software Development, Startup Consulting, Virtual Reality (VR), Coaching, Lean Product Development, Key Performance Indicators (KPIs), Ruby on Rails (RoR), C#, JavaScript, Procurement, HTML5, Jira Administrator, React, Ruby on Rails 5, SAP
Collaboration That Works
How to Work with Toptal
在数小时内，而不是数周或数月，我们的网络将为您直接匹配全球行业专家.
1
Share your needs
在与Toptal领域专家的电话中讨论您的需求并细化您的范围.
2
Choose your talent
在24小时内获得专业匹配人才的简短列表，以进行审查，面试和选择.
3
Start your risk-free talent trial
Work with your chosen talent on a trial basis for up to two weeks. Pay only if you decide to hire them.
Top talent is in high demand.
Start hiring